Incident Response

When Every Minute of Dwell Time Matters.

Vigilix Incident Response teams deploy rapidly to investigate, contain, and recover from active security incidents — following structured playbooks developed from real-world breach experience.

Incident Response is accelerated by

Enhanced by PhantomX
Response Methodology

A Structured Approach to Every Incident

Vigilix IR follows a proven six-phase methodology that ensures thoroughness, minimizes recovery time, and produces actionable post-incident documentation.

01

Detection & Triage

Vigilix IR engagement begins with immediate environment assessment — establishing scope, identifying affected systems, and determining the nature and severity of the incident.

02

Containment

Rapid containment actions are prioritized to stop adversary movement and limit impact. PhantomX enables automated containment steps while IR analysts coordinate broader isolation.

03

Forensic Investigation

Deep forensic analysis identifies the initial access vector, lateral movement paths, data accessed or exfiltrated, and the full scope of adversary activity across the environment.

04

Eradication

All adversary footholds, persistence mechanisms, and compromise artifacts are identified and removed before recovery begins — preventing recurrence during remediation.

05

Recovery

Affected systems are restored to a known-good state in a structured sequence, with validation steps confirming that adversary access has been fully eliminated.

06

Post-Incident Reporting

A full post-incident report documents the timeline, root cause, impact assessment, and remediation actions — providing both executive summary and technical detail for internal review.

Capabilities

IR Coverage for Modern Threats

Rapid Deployment

IR teams engage immediately upon retainer activation or on-demand engagement. Remote deployment within hours for most environments.

Forensic Investigation

Deep analysis of endpoint artifacts, memory, network logs, and cloud telemetry to establish a complete picture of adversary activity.

Ransomware Response

Specialized playbooks for ransomware incidents covering encryption scope, backup integrity, decryption options, and recovery path planning.

Business Email Compromise

Investigation and containment for BEC incidents including mailbox compromise, fraudulent transactions, and credential exposure.

Executive Reporting

Clear executive and technical reporting throughout the engagement — not just a post-incident summary — keeping leadership informed at every stage.

Retainer Availability

Vigilix IR retainers provide guaranteed response capacity, ensuring your organization isn't competing for IR resources when you need them most.

Don't Wait for a Breach to Build Your IR Capability.

Establish a Vigilix IR retainer before you need it — ensuring guaranteed response capacity and faster engagement when incidents occur.