Real Outcomes. Real Environments.
How organizations are using Vigilix and PhantomX to improve security operations, reduce response time, and build operational resilience.
Regional Bank Reduces Alert Triage Time by 78% with PhantomX
Challenge
A regional bank's six-person SOC team was spending 65% of their time on alert triage and ticket management — with consistently high false positive rates and increasing analyst turnover.
Solution
Vigilix deployed PhantomX in co-managed mode, implementing automated triage workflows, detection tuning, and response playbooks for the bank's most common incident types.
Outcomes
- 78% reduction in manual alert triage time
- False positive rate reduced from 72% to under 18%
- Mean-time-to-acknowledge dropped from 47 minutes to 8 minutes
- Analysts redirected to high-value threat hunting and investigation
Health System Achieves Full SOC Coverage After Ransomware Near-Miss
Challenge
A regional health system narrowly avoided a ransomware incident that reached the domain controller before being manually detected and contained after a 14-hour dwell time. Leadership demanded 24/7 coverage.
Solution
Vigilix implemented Managed SOC with PhantomX as the detection and response platform, with specific playbooks developed for ransomware precursor activity and lateral movement indicators.
Outcomes
- 24/7 continuous monitoring coverage established within 30 days
- Ransomware precursor detection time reduced from hours to minutes
- Subsequent ransomware precursor activity detected and contained in under 20 minutes
- HIPAA security control documentation significantly improved
High-Growth SaaS Company Scales Security Operations Without Adding Headcount
Challenge
A Series C SaaS company with rapidly expanding cloud infrastructure had outgrown its ad-hoc security approach. The CISO needed enterprise security operations but couldn't justify a full internal SOC team.
Solution
Vigilix deployed PhantomX for cloud-native monitoring across the company's AWS and GCP environments, providing automated detection coverage and co-managed support for the company's 2-person security team.
Outcomes
- Enterprise-grade SOC coverage achieved with existing team size
- Cloud misconfiguration detection time reduced from quarterly audits to continuous
- SOC 2 Type II compliance achieved with Vigilix documentation support
- Security operations cost 60% lower than equivalent internal SOC build
Additional case studies are published on an ongoing basis. Contact us for references specific to your industry.
Ready to Become a Success Story?
See how Vigilix and PhantomX can deliver measurable improvements to your security operations.